Facts:
- A computer system without support is nothing more than a paper-weight
- Retailers need help when they are open for business
- ICS offers the best and most comprehensive support in the industry
How do we know these facts?
When a potential customer calls us to talk about our system and they are using "another" system, one issue is always at the top of their list; the service from their current vendor is far from acceptable. Most often, they hear about ICS from another satisfied retailer.
We are not perfect. However, we offer our customers the ability to, at least, speak to someone when they need to. We may not be able to solve every problem at once, but we work on the problem until it is resolved. Now, with Robust Register, after-hours support calls are quickly disappearing.
So, use this our support page to help yourself get some things done that can not wait, but that you can do on your own. As we encounter issues that can be resolved by you, the user, we will continue to add them to this section of the website and, check here frequently for new How-to articles, tips, and the best tricks for getting things done, with Vision.