HP and Vision
Making Hardware Repairs Easy
What a pleasant experience! We had a customer whose POS display pole and cash drawer were not operating correctly. With one phone call, the customer will receive new replacement hardware NBD with a return address and instructions to return the defective parts to HP. One phone call, simple, easy, very clean. I would say that my first experience dealing with an HP failure has been a pleasure and a success.
This type of HP support only serves to enhance the highest level of commitment that Innovative Computer Solutions wants to provide to our retail liquor store customers. With this level of service behind us, ICS is able to tell and reassure potential clients that hardware failure/ replacement is easy to negotiate.
Having Vision as your point of sale and inventory control system and HP as your hardware provider, it is a match that cannot be beat.